Delete your Purazi account

You can delete your Purazi account and the data linked to it at any time.

In the app

Open Purazi and tap the account button at the top of the screen.
Scroll down and tap Delete my account.
Confirm. You need network for this step.

Without the app

Email tatenda@tatendan.co.zw from the email address you sign in with, saying "Delete my Purazi account". If your account was made with a phone number, give that number instead; we may call it to check it is you. We delete the account within 7 days and email you when it is done.

What is deleted

Your account, email address, PIN, phone number and Purazi ID
Your name, district and profile photo
Your backed-up farm records: crops, animals, fields, store, equipment, money, budgets, reminders, workers, payroll and debts, with your farm photos and videos
Your group messages and their photos, your comments and reactions, and the comments under your old posts
Your market listings and their photos
Your market and direct chats: all messages and photos in them (from both sides) and the call records
Your notification settings and the notification addresses of your phones
Your expert bookings
Your orders from farm suppliers
Your questions and answers from Ask a question, and your farm check-ups
Your reports and the list of people you blocked

What is kept

If you are a listed expert, your expert listing stays (the Purazi team manages it) but is no longer linked to your account. The same goes for a company listing in Buy inputs.
Groups you started stay for their other members, without your name.
Reports other farmers made about you stay for our safety team, without your content or name.
Counts of how many guides were opened and how much the AI was used stay, without your name.
Records saved on your phone stay there until you uninstall the app. Copies other farmers already have on their phones (for example of a chat with you) may stay on their phones.

We keep nothing else.